Health Compass Private Limited (“us”, “we”, “Our” or “Health Compass”, which also includes its affiliates) is the owner and publisher of the website https://healthcompass.io (“Website”) on the world wide web as well as the software and applications provided by Health Compass, including but not limited to the mobile application ‘Health Compass’, and the software and applications (together with the Website, referred to as the “Services”). Our solutions include our electronic health record, practice management and patient health record software, our care coordination and clinical data transmission services, value added services through our partners and our health outcomes research solutions.
This Privacy Policy explains how we collect, use, share, disclose and protect Personal information about the Users of the Services, including the Practitioners (as defined in the Terms of Use, which may be accessed via the following weblink https://healthcompass.io/index.php/terms (the “Terms of Use”), the End-Users (as defined in the Terms of Use), and the visitors of Website (jointly and severally referred to as “You” or “Users” in this Privacy Policy). We are committed to the protection of your privacy and your personal information. Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use. Any capitalized term used but not defined in this Privacy Policy shall have the meaning attributed to it in our Terms of Use.
BY VISITING THE WEBSITE, USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE SECTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD OR A MINOR) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR ENTITY TO OUR COLLECTION, USE AND DISCLOSURE OF SUCH INDIVIDUAL’S OR ENTITY’S INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.
Why this Privacy Policy?
This Privacy Policy is published in compliance with, inter alia:
This Privacy Policy states the following:
Collection of Personal Information.
Your data will be collected via Contact Us page on the Website. Your data will also be collected through Our Blog section which will allow Users to comment and reply. It will be a moderated communication, which means that the comments and replies by Users will not be posted without being reviewed by the admin before permitting to be visible on our Website.
Information we collect about you may include your name, address, telephone number, email address, or the information you enter on or upload to our Website.
This Privacy Policy allows us to offer services and features to personalize the Website to make the interaction more personalised, safer and easier. Hence, we collect such personal information, as we believe necessary. Once you provide us your personal information, you are not anonymous to us anymore. We will protect the data supplied. Wherever applicable, we clarify which fields are necessary to be filled and which ones are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website.
We process your personal information to provide you with services, manage our relationship with you, conduct marketing and service/product enhancement activities, exercise our rights, and handle claims.
We collect data from you in order to send you marketing communications (by mail, phone, social media, email, SMS, push notifications, in-app messages, silent notifications) and for sponsored retargeting marketing operations on the internet.
We also employ technology to understand your preferences and interests, allowing us to personalize our recommendations and marketing information. The practise of using technology in this way is commonly referred to as profiling.
If you wish to unsubscribe from emails sent by us, you can do so at any time by clicking on the “unsubscribe” link that appears in all emails and by adjusting the settings on your device to turn off notifications from our app. Otherwise, you can always contact us at support@healthcompass.io to update your contact preferences.
Cookies & Similar Technologies.
We and our partners collect information about you and your Devices through cookies, web beacons, and similar technologies. A “cookie” is a small data file sent from a website and stored on your Device to identify your Device in the future and allow for an enhanced personalized user experience based on your previous activity on the website. A “session cookie” disappears after you close your web browser, or may expire after a fixed period of time. A “persistent cookie” remains after you close your web browser and may be accessed every time you use our Services. We and our partners may use both session and persistent cookies on our Services. You should consult your web browser to modify your cookie settings.
Information from Other Sources.
We may receive or proactively gather information about you from other sources and add it to information we otherwise have about You for any purpose described in this Policy. This may include situations where a third party seeks to communicate with you through the Website, Services or establish an “Integration”.
Referrals/Links.
The Website may contain links to third-party websites that may offer information of interest. This Privacy Policy does not apply to those websites, and Health Compass recommends reviewing those websites’ privacy policies individually. Health Compass assumes no responsibility for any material outside of the Website, including any website that may be accessed through a link from the Website.
How We Use Information?
You hereby consent to the collection of such information by Health Compass. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:
Health Compass also reserves the right to use information provided by You for the following purposes:
Publishing such information on the Website.
The information collected from You by Health Compass may constitute ‘personal information’ or ‘sensitive personal data or information’ under the SPI Rules.
“Personal Information” is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.
The SPI Rules further define “Sensitive Personal Data or Information” of a person to mean personal information about that person relating to:
Health Compass will be free to use, collect and disclose information that is freely available in the public domain without your consent.
Privacy Statements.
If you wish to request that we no longer use your information to provide you Services, contact us through support@healthcompass.io. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force.
If you wish to opt-out of receiving non-essential communications such as promotional and marketing
related information regarding the Services, please send us an email at support@healthcompass.io.
Due to the communications standards on the Internet, when a User or the End-User or anyone who visits the Website, Health Compass automatically receives the URL of the site from which anyone visits. Health Compass also receives the Internet Protocol (IP) address of each User’s computer (or the proxy server a User used to access the World Wide Web), User’s computer operating system and type of web browser the User is using, email patterns, as well as the name of User’s ISP. This information is used to analyse overall trends to help Health Compass improve its Services. The linkage between User’s IP address and User’s personally identifiable information is not shared with or disclosed to third parties. Notwithstanding the above, Health Compass may share and/or disclose some of the aggregate findings (not the specific data) in anonymized form (i.e., non-personally identifiable) with advertisers, sponsors, investors, strategic partners, and others in order to help grow its business.
The Website uses temporary cookies to store certain (“that is not sensitive personal data or information”) that is used by Health Compass and its service providers for the technical administration of the Website, research and development, and for User administration. In the course of serving advertisements or optimizing services to its Users, Health Compass may allow authorized third parties to place or recognize a unique cookie on the User’s browser. The cookies however, do not store any Personal Information of the User. You may adjust your internet browser to disable cookies. If cookies are disabled you may still use the Website, but the Website may be limited in the use of some of the features.
This Privacy Policy applies to Website and Services that are owned and operated by Health Compass. Health Compass does not exercise control over the sites displayed as search results or links from within its Services. These other sites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information from the Users, for which Health Compass is not responsible or liable. Accordingly, Health Compass does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does Health Compass guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by Health Compass of the website, the website’s provider, or the information on the website. If you decide to visit a third party website linked to the Website, you do this entirely at your own risk.
The Website may enable User to communicate with other Users or to post information to be accessed by others, whereupon other Users may collect such data. Such Users, including any moderators or administrators, are not authorized Health Compass representatives or agents, and their opinions or statements do not necessarily reflect those of Health Compass, and they are not authorized to bind Health Compass to any contract. Health Compass hereby expressly disclaims any liability for any reliance or misuse of such information that is made available by Users or visitors in such a manner.
Health Compass does not collect information about the visitors of the Website from other sources, such as public records or bodies, or private organisations, save and except for the purposes of registration of the Users (the collection, use, storage and disclosure of which each End User must agree to under the Terms of Use in order for Health Compass to effectively render the Services).
Health Compass maintains a strict “No-Spam” policy, which means that Health Compass does not intend to sell, rent or otherwise give your e-mail address to a third party without your consent.
Health Compass has implemented best international and industry practices and security policies, rules and technical measures to protect the personal data that it has under its control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. However, for any data loss or theft due to unauthorized access to the User’s electronic devices through which the User avails the Services or visits the Website, Health Compass shall not be held liable for any loss whatsoever incurred by the User.
Health Compass implements reasonable security practices and procedures and has a comprehensive documented information security programme and information security policies that contain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of Health Compass’s business.
Health Compass takes your right to privacy very seriously and other than as specifically stated in this Privacy Policy, will only disclose your Personal Information in the event it is required to do so by law, rule, regulation, law enforcement agency, governmental official, legal authority or similar requirements or when Health Compass, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply the Terms of Use.
All Health Compass employees and data processors, who have access to, and are associated with the processing of sensitive personal data or information, are obliged to respect the confidentiality of every Users’ Personal Information or Sensitive Personal Data and Information. Health Compass has put in place procedures and technologies as per good industry practices and in accordance with the applicable laws, to maintain security of all personal data from the point of collection to the point of destruction. Any third-party data processor to which Health Compass transfers Personal Data shall have to agree to comply with those procedures and policies, or put in place adequate measures on their own.
Health Compass may also disclose or transfer Users’ personal and other information provided by a User, to a third party as part of reorganization or a sale of the assets of a Health Compass corporation division or company. Any third party to which Health Compass transfers or sells its assets to will have the right to continue to use the personal and other information that Users provide to us, in accordance with the Terms of Use.
To the extent necessary to provide Users with the Services, Health Compass may provide their Personal Information to third party contractors who work on behalf of or with Health Compass to provide Users with such Services, to help Health Compass communicate with Users or to maintain the Website.
VISITORS NOTE:
No sensitive personal data or information is automatically collected by Health Compass from any visitors of this website, who are merely perusing the Website.
Nevertheless, certain provisions of this Privacy Policy are applicable to even such visitors, and such visitors are also required to read and understand the privacy statements set out herein, failing which they are required to leave this Website immediately.
If you, as a visitor, have inadvertently browsed any other page of this Website prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is obtained, collected, processed, stored, used, disclosed or retained, merely quitting this browser application should ordinarily clear all temporary cookies installed by Health Compass. All visitors, however, are encouraged to use the “clear cookies” functionality of their browsers to ensure such clearing / deletion, as Health Compass cannot guarantee, predict or provide for the behaviour of the equipment of all the visitors of the Website.
You are not a visitor if you have willingly submitted any personal data or information to Health Compass through any means, including email, post or through the registration process on the Website. All such visitors will be deemed to be, and will be treated as, Users for the purposes of this Privacy Policy, and in which case, all the statements in this Privacy Policy apply to such persons.
Confidentiality and Security.
Your Personal Information is maintained by Health Compass in electronic form on its equipment, and on the equipment of its employees. Health Compass takes all necessary precautions to protect your personal information both online and off-line, and implements reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of Health Compass’s business.
Health Compass makes all User information accessible to its employees, agents or partners and third parties only on a need-to-know basis, and binds only its employees to strict confidentiality obligations.
Notwithstanding the above, Health Compass is not responsible for the confidentiality, security or distribution of your Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, Health Compass shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of Health Compass including but not limited to, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.
Change to Privacy Policy.
Health Compass may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way Health Compass treats User’s personally identifiable information, or in the Privacy Policy itself, Health Compass will display a notice on the Website, so that you may review the changed terms prior to continuing to use the Services. If you object to any of the changes to our terms, you may contact support@healthcompass.io.
Children’s and Minor’s Privacy.
Health Compass strongly encourages parents and guardians to supervise the online activities of their children and minors. Although the Health Compass Website and Services are not intended for use by minors, Health Compass respects the privacy of minors who may inadvertently use the internet or the mobile application.
Consent to this Policy.
You acknowledge that this Privacy Policy is a part of the Terms of Use of the Website and the other Services, and you unconditionally agree that becoming a User of the Website and its Services signifies your (i) assent to this Privacy Policy, and (ii) consent to Health Compass using, collecting, processing and/or disclosing your Personal Information in the manner and for the purposes set out in this Privacy Policy. Your visit to the Website and use of the Services is subject to this Privacy Policy and the Terms of Use.
Address for Privacy Questions.
If you have questions about this Privacy Policy or Health Compass’s information collection, use and disclosure practices, you may contact, the data privacy representative, appointed by Health Compass in accordance with the provisions of the applicable laws. We will use reasonable efforts to respond promptly to any requests, questions or concerns, which you may have regarding our use of your personal information. If you have any grievance with respect to our use of your information, you may communicate such grievance to the data privacy representative of Health Compass:
Name: Ajit Sinha
Health Compass Pvt. Ltd.
Phone: +91 99580 75050
Email: support@heathcompass.io